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Details about Job ID# 9276
Employer: Kelly Services
Position: Customer Service Representative - Call Center
Job Category: Customer Service
Job Location: Winter Springs
 
Description: A Call Center in Winter Springs is looking for Customer Service Representatives!

DESCRIPTION
• Actively listen to the patient
• Scheduling patient appointments
• Provide information to the patient and place appropriate notes in system
• Accepting payments (when applicable)
• Present customer service solutions and/or suggest additional items
• Answering potential patient questions
• Provide existing patients with quality customer service
• Making courtesy calls to scheduled customers to remind them of their
appointments

Must be flexible to work any shift between 11am to 10pm, Monday through Saturday.

QUALIFICATIONS:
• High School diploma or GED
• Excellent customer service skills
• Strong communication and data entry skills
• Have general PC knowledge, type 40 WPM
• Detail oriented

This job offer posted on 7/22/2016



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